NHS
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If you are not registered with a dental practice or you are experiencing dental pain out of hours you can contact the emergency dental helpline via CAV 24/7 on 0300 10 20 247.
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A member of the primary care team will triage you and if you require an appointment you will be booked into the emergency dental clinics at the Dental Hospital or St David’s Hospital.
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You will receive advice on pain relief and will be, if appropriate, booked into the most appropriate emergency location for your problem, which may be a Primary Care Dentist, Community Dentist or the University Dental Hospital.
For those seeking NHS dental services and do not currently have a dentist, there is a new Dental Access Portal that replaces the previous Cardiff & Vale Health Board Centralised Waiting List.
To access the new Dental Access Portal, please click here​ or scan the QR code below
You will need to know your NHS number, which can be found by clicking here
NHS Dental Charges
If you normally pay for NHS dental treatment, there will be three standard charges.
The amount you pay will depend on the treatment you need to keep your teeth and gums healthy.
You will pay one of the three charges below:
Band Treatment Charge
1 This charge will include an examination, diagnosis and preventative care. If necessary this will include X-rays, scale and polish and planning for further treatment. Urgent and out-of-hours care will cost £30 and may include pain relief, repairs to fillings, inlays or a temporary filling.
£20
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2 This charge includes all necessary treatment covered by the Band 1 charge PLUS additional fillings, root canal treatments, extractions or periodontal treatment (for gum disease).
£60
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3 This charge includes all necessary treatment covered by the Band 1 & 2 charges PLUS more complex procedures such as crowns, dentures or bridges.
£260.00
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You will only pay one charge even if you need to visit more than once to complete a course of treatment.
If you are referred to another dentist, you will still pay one charge (to the dentist who refers you).
If you need more treatment at the same charge level (e.g. an additional filling) within two months of seeing your dentist, this will be free of charge.
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Entitlement to free NHS dental examinations and treatment
You get free dental examinations if you are:
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aged under 25
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aged 60 or over
Any subsequent treatment such as an x-ray as a result of the free examination carries the appropriate charge.
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You can get free NHS dental treatment if when the treatment starts you:
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are aged under 18
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are aged 18 and in full time education
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are pregnant or have had a baby within the 12 month before treatment starts
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are an NHS in-patient and the treatment is carried out by the hospital dentist
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are an NHS Hospital Dental Service out-patient (there may be a charge for dentures and bridges)
You are also entitled to free dental treatment if when the treatment starts or when the charge is made:
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you or your partner receive certain benefits
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you are on a low income, read Low Income Scheme
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you are entitled to, or named on, a valid NHS tax credit exemption certificate
You can use the NHS online checker to see if you are entitled to help.